BMC ITSM9 Support Group Member Functional Role Add Version 1

Adds the specified functional role to the given user (indicated by Login ID) for the specified ITSM Support Group using the REST API. The person must be a member of that group already.

Parameters

Name Description
Error Handling Determine what to return if an error is encountered.
New Member Login Id The member login id
ITSM Support Company The ITSM Support Company to Add person's role to
ITSM Support Org The ITSM Support Org to Add person's role to
ITSM Support Group Name The ITSM Support Group name to Add person's role to
Functional Role The new functional role

Sample Configuration

Name Description
Error Handling Raise Error
ITSM Support Company My Company
ITSM Support Org This Org
ITSM Support Group Name My Group
Functional Role Support Group Admin
New Member Login Id

Results

Name Description
Handler Error Message Error, if one is found
Result Json result of the update
Support Group Functional Role ID Field 1 from the created record.

Changelog

BMC ITSM9 Support Group Member Functional Role Add V1 (2018-06-29)

  • Initial version. See README for details.


Related Handlers

BMC ITSM7 Alternate Approver Lookup
Retrieves the Login IDs for the current alternates for a Login ID
BMC ITSM7 Approver Alternate Add
Adds an alternate approver.
BMC ITSM7 Approver Retrieve by Role
Retrieves a list of approvers for the role provided.
BMC ITSM7 Change Create
Creates a BMC ITSM7 Infrastructure Change record that contains the Id of the triggering Kinetic Request submission and the task instance deferral token using the parameters provided.
BMC ITSM7 Update Change Status
Updates the Change Status
BMC ITSM7 Change Work CE
Creates a BMC ITSM7 Infrastructure Change Work Info record based upon the parameters provided.
BMC ITSM7 Group Membership Lookup
Retrieves Email Address(es) for the individual or support group, separated by commas.
BMC ITSM7 Incident Close
Sets an Incidnet Status To closed.
BMC ITSM7 Incident Create
Creates a BMC ITSM7 Incident (Help Desk) record that contains the Id of the triggering Kinetic Request submission and the task instance deferral token using the parameters provided.
BMC ITSM7 Update Incident Status
Updates the Incident Status
BMC ITSM7 Incident Templated Create
Creates a BMC ITSM7 Incident (Help Desk) record that contains the Id of the triggering Kinetic Request submission and the task instance deferral token using the specified Incident Template and parameters provided.
BMC ITSM7 Incident to Incident Relationship Create
Creates a relationship between two ITSM7 incidents using the HPD:Associations form
BMC ITSM7 Incident Work Info Create on a Remote AR Server
Creates a BMC ITSM7 Incident (Help Desk) Work Info record based upon the parameters provided.
BMC ITSM7 Notification Events Find
Returns an XML listing (enabled) record ids found in the NTE:CFG-Notification Events form.
BMC ITSM7 Person Retrieve
Retrieves a single ITSM v7.x CTM People entry related to the Remedy Login specified.
BMC ITSM7 Support Group Membership Add
Adds the individual to support group.
BMC ITSM7 Work Order Create Detail
Creates a BMC ITSM7 SRM Work Order record that contains the Id of the triggering Kinetic Request submission and the task instance deferral token using the parameters provided.
BMC ITSM7 Work Order Work Info Create CE
Creates a BMC ITSM7 Work Order Work Info record based upon the parameters provided.
BMC ITSM8 Assoc to Change Request Create
Attaches an item to a Change Request. (A second handler is needed to attach the change request to related item.)
BMC ITSM9 Change Templated Create
Creates a BMC ITSM9 Infrastructure Change record that contains the Id of the triggering Kinetic Request submission and the task instance deferral token using the specified Change Template and data parameters provided.
BMC ITSM9 Incident Templated_Create
Creates an Incident record.
BMC ITSM9 Person Retrieve
Retrieves a single ITSM v9.x CTM People entry related to the Remedy Login specified.
BMC ITSM9 Support Group Membership Add
Adds the individual to support group.
BMC ITSM9 Support Group Membership Remove
Removes the individual from the support group.
BMC ITSM9 Work Order Create Detail
Creates a BMC ITSM9 SRM Work Order record that contains the Id of the triggering Kinetic Request submission and the task instance deferral token using the parameters provided.
BMC People Work Info Create
Create an entry in the People Worklog Form
BMC SRM Templated Work Order Create
Creates a BMC ITSM7 Work Order record based on a given a Work Order Template.