BMC Remedy User Update Version 1

Updates a single Remedy User entry related to the Remedy Login specified.

Note: This uses the REST API available in Remedy/ITSM 9+

Parameters

Name Description
Error Handling Determine what to return if an error is encountered.
Login ID Remedy Login ID of the user to update.
Full Name
Group List
License Type Read,Fixed,Floating, or Restricted Read
Login Alias
Status Current or Disabled
Default Notify Mechanism None,Alert, or Email

Sample Configuration

Name Description
Error Handling Error Message
Login ID <%=@answers['ReqFor Login']%>
Full Name <%=@answers['ReqFor Name']%>
Group List <%=@answers['ReqFor Grps']%> 100009345
License Type Read
Login Alias <%=@answers['ReqFor Login Alias']%>
Status Current
Default Notify Mechanism Alert

Results

Name Description
Handler Error Message Error, if one is found
Result Json result of the update

Changelog

BMC Remedy User Update V1 (2018-06-29)

  • Initial version. See README for details.


Related Handlers

ARS9 Generic Create
Create an entry in the form specified
BMC Execute Process
Submits an Execute Process command to the server
BMC Remedy Email Message Create
Creates an email message on the AR System Email Messages form
Remedy Generic Create
Creates a single Remedy entry given the JSON mapping of field values and form name.
Remedy Generic Dataload
Populates Records from a CSV data file
Remedy Generic Delete
Deletes a single Remedy entry related to the form entered with the Request ID specified.
Remedy Generic Find
Retrieves request IDs (field 1) and Instance IDs (field 179) for Remedy entries for the form entered using the query specified.
Remedy Generic Retrieve
Retrieves a single Remedy entry related to the form entered with the Request ID specified.
Remedy Generic Update
Updates a single Remedy entry related to the form entered with the Request ID specified. Updates field specified to value specified.
Remedy Group list Users
Lists users for given Group. Throws exception if Group does not exist.
Remedy User add Group
Adds a group to an existing user. Throws exception if User does not exist, also if group does not exist.
Remedy User Create
Creates a User in the User form - Login Name must be unique.
Remedy User list Groups
Lists groups for given User. Throws exception if User does not exist.
Remedy User Remove Group
Rmoves a group from an existing user. Throws exception if User does not exist, also if group does not exist.