Kinetic Data Markets

Financial Services

Customer Service Request Management, Feedback Tools and Other Solutions for Financial Services


Need:

The competitive landscape of the financial services marketplace demands superior customer service. These organizations are seeking solutions for continuous process improvements to deliver exceptional service and adhere to mandatory compliance requirements.

Solutions:

Financial services organizations turn to Kinetic Data for help in meeting compliance requirements by adding visibility and traceability to their service request processes. Our solutions also provide metrics to measure and monitor customer satisfaction.

Kinetic Request, our customer service request management portal software, tracks approvals and tasks carried out within financial services operations.

Kinetic

Kinetic Request, our request management portal software, tracks approvals and tasks carried out within financial services operations.

Kinetic Survey, our process-driven customer service feedback software for enterprise feedback management,

Kinetic Calendar provides financial services organizations with the only online calendar tool built to access and display time- and date-based information from virtually any federated enterprise data source: ITSM suites, ERP software, HR applications, email systems or other sources. Kinetic Calendar makes it easy for you to give your users a convenient way to organize and display event-based data in a calendar format.


To learn more about Kinetic Data customer service request management software tools, customer feedback management and calendar solutions for financial services firms, check out:

Kinetic Request
Kinetic Task
Kinetic Survey
Kinetic Calendar
Kinetic Schedule