Academic institutions are constantly searching for new ways to offer better services for their faculty, employees, students, alumni, and prospective students in order to remain leaders in their competitive landscape.
Academic organizations turn to Kinetic Data for our 24x7 interface to support users any time, at a minimal cost.
Kinetic Request, our request management portal software, provides rapid deployment and works with your existing enterprise applications. Furthermore, Kinetic Request can deliver flexible service portals across all departments—not just IT—within an academic setting.
With Kinetic Request, colleges, universities and other academic institutions can build effective service catalogs that provide measurable improvements in request submission time, request routing accuracy, and approval and fulfillment times. The service catalog can display (or not display) specific service items customized to the role (e.g., student, faculty, administration) and location of the user, based on login. Powerful search and easy navigation features enable users to quickly find and request services from the catalog.
Kinetic Task, our easy-to-configure
workflow automation software,
Academic organizations choose Kinetic Survey, our web-based academic survey software, because it provides immediate "customer" (whether that be student, staff or alumni) satisfaction feedback as part of the continual improvement process. Kinetic Survey academic survey software also provides timely, actionable surveys whenever students interact with internal providers or feedback is required on any issue. Surveys can measure service quality as well as help identify new, in-demand services.
Kinetic Calendar, our actionable online calendar-publishing tool built on the BMC Remedy platform, schedules student and prospective student appointments with faculty members. It also schedules or reserves assets such as vehicles, computers, DVD players,
classrooms, auditoriums, and more.