Kinetic Data

Careers

Professional Services Consultant


About Kinetic Data

Kinetic Data has a leading solution that improves service delivery through process automation, while reducing the cost of delivering those services. Our company atmosphere is entrepreneurial, fast moving, and very family oriented. We offer excellent medical coverage, in addition to a retirement plan with company matching.

Job Summary

This role is a hands-on consulting position involving direct contact with our customers. Consultant will use their strong understanding of our products to address our customers' business needs by scoping, designing, and implementing our product solutions.

Responsibilities

  • Scope and write Statements of Work (SOWs) for consulting projects
  • Gather requirements and write documentation
  • Deliver and deploy our product solutions
  • Perform product installations and configurations
  • Perform product and data migrations
  • Knowledge Transfer of development work to customers
  • Interact frequently with customers on project work
  • Some Travel required (< 20% typically, most work done remotely)

Skills (Required)

  • Strong problem solving skills
  • Strong teaching skills
  • Strong influencing skills
  • Strong project management experience
  • Positive team player
  • Ability to listen
  • Flexibility
  • HTML, CSS, and Javascript
  • Familiarity with AJAX and javascript libraries such as YUI or JQuery.
  • Java and Ruby (basic understanding)
  • JSON and XML
  • Understanding of an ITSM software (Remedy, HP, ServiceNow, etc.)

Skills (Desired)

  • Basic knowledge of Kinetic Products
  • Understanding of ITIL

Please email jobs@kineticdata.com if you would like to discuss this position.