Kinetic Data
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Empowering our customers to take control of their service
management processes

Support

Overview

Support and Training

Extend the Value of your BMC® Remedy Platform

Kinetic Data provides comprehensive product training and support. Training is provided in a live classroom setting at selected locations; on-site training for your organization can be arranged as well.

Kinetic Data provides product support through our online support center, by email, or by phone. Our online support center enables customers to submit and track the status of product support issues, questions, and enhancement requests. The forums also give access to frequently asked questions and other product discussions.

If you do not yet have a login for the support website, please contact us by email or phone to request a user name and password.

Online support: Submission Form (login required)
Email support:  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Phone support: 651-556-1020