Products

Overview

The facts speak volumes about Kinetic Data’s leadership in developing BMC Remedy software tools and applications that enhance service management capabilities:

Kinetic Data offers the largest portfolio of third-party “built on BMC Remedy” BSM packaged applications.
Kinetic Data’s software tools and applications extend the value of the BMC Remedy platform beyond IT throughout the entire enterprise.
Kinetic Data tools extend BSM to departments throughout the organization by linking BMC Remedy to enterprise and external applications.

Kinetic Data is pleased to offer the following suite of BMC Remedy software tools and applications:

Request Management Portals Make Service Request Management Easy.

Kinetic Request is the only request management portal software that lets non-technical people design and automatically manage their own processes and approvals for internal service and equipment requests, without relying on IT. It’s the fastest, easiest, and most powerful request management system for BMC Remedy.
Learn more about Kinetic Request

Process-Driven Survey Management Ensures Quality Feedback.

Kinetic Survey is the only web-based survey management software that’s totally embedded in BMC Remedy workflow. It’s rules-based and context-sensitive to ensure meaningful, actionable and timely feedback for making better decisions.
Learn more about Kinetic Survey

Actionable Online Calendars Keeps Everyone in Sync.

Kinetic Calendar is the only online calendar tool built on BMC Remedy. Developers can easily display any BMC Remedy time-based data in a calendar format.
Learn more about Kinetic Calendar

Equipment Service Management Drives Efficiency.

For agents, technicians or managers, Kinetic Field extends the value of the BMC Remedy platform by managing tasks and activities, dispatching, service level agreements, pricing, and service inventory control.
Learn more about Kinetic Field

BMC Remedy Speaks to the Rest of the Organization.

Kinetic Integration enables organizations to update data from BMC Remedy software tools and share it with other departmental or business partner software systems such as CRM, HR, and web-based applications, using XMPP, SOAP, or FTP.
Learn more about Kinetic Integration

An Open AR System Enables Greater Functionality.

The Kinetic Link (Klink) web framework allows almost any language (such as Python® Ruby or PHP) to interact with your BMC Remedy AR System. Use Klink to create records, view data, retrieve server information, and more. The framework provides a consistent XML over HTTP interface utilizing Java Servlets and Apache Struts.
Learn more about Kinetic Link

Resource Center:

Extending the value of the BMC® Remedy® platform beyond IT throughout the entire enterprise