Resource Center:
Learn how Kinetic Survey, the only process-driven survey management application built on
BMC® Remedy® is gaining tremendous value for Continual Process Improvement (CPI).
Column Technologies and Kinetic Data team together to show you how Kinetic Survey can extend the value and capabilities of the BMC Remedy platform to generate meaningful, actionable and timely service interaction feedback across your organization.
Kinetic Survey systematically gathers and analyzes customer experiences to monitor and improve service reporting, service measurement and service level management.
Unleash the power and discover how Kinetic Survey:
• Enables you to quickly and easily create flexible and intuitive surveys
• Embeds surveys for use with (CPI)
• Triggers immediate follow-up action on responses
Register today!
November 20, 2008
Learn how an actionable online calendar can provide visibility to Change Management and other IT processes. Kinetic Data will show you how Kinetic Calendar can capture BMC Remedy’s time-based data in an intuitive visual calendar format. Kinetic Calendar leverages your existing BMC Remedy platform to reduce costs. And, saves you time by accessing critical change calendaring information 24/7 without extensive efforts and resources.
In this Webinar, you will learn how Kinetic Calendar:
• Offers real-time system change views
• Improves team communications across distributed Change Management functions
• Creates unified Change Management visualization
Recording coming soon
October 21, 2008
Rapid Technologies and Kinetic Data team together to show you how Kinetic Request can extend the value and capabilities of the BMC Remedy platform.
Learn how actionable web-based request management portals can improve efficiency, response time, service quality and customer satisfaction across your enterprise.
Click to listen to webinar
October 8, 2008
Learn how academic organizations are using Kinetic Request and Kinetic Calendar to offer better services for their faculty, employees, students, alumni and prospective students at a minimal cost. Kinetic Data presents a real-life success story from the University of North Texas.
Click to listen to webinar
