Resource Center:
March 16, 2010
Learn how Kinetic Calendar can make a difference in your organization today!
Kinetic Calendar, the only online calendar built on BMC® Remedy® is making it easy to display BMC Remedy time-based data in a calendar format.
Planwell and Kinetic Data will show you how to create and share actionable calendars across your organization—IT, facilities, HR, accounting, sales and marketing, and other groups.
Discover how Kinetic Calendar provides visibility for:
• Change Management
• On-call support scheduling
• Scheduling of requests
Click to view webinar
January 28, 2010
Learn how a large state government located in the Western United States, successfully upgraded their manual purchasing process by integrating Kinetic Request with Remedy Asset Management.
Please join our partner—Rapid Technologies, as they review this remarkable customer application story.
In this Webinar you will learn about the key results found by integrating Kinetic Request with Remedy Asset Management:
• Enables end-users to select predefined configurations stored in Remedy Asset Management
• Automating the creation of Purchase Requests saves end-users and the purchasing group time
• A low-cost, self-service, user-friendly interface
• Automated manager approval process speeds the asset purchasing
• Configuration prevents unauthorized purchases or issues by ordering from the wrong contract
• Automating the process eliminates callbacks to the end-user for more detail
• And more...
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Septemeber 17, 2009
Are you looking for ways to reduce internal service delivery costs and deliver your services faster and more efficiently? This Webinar will show you why Kinetic Request, request management portal software, is the best value in the request management market today.
In this Webinar, Kinetic Data and Attivasoft team together to explore how you can reduce workflow costs by providing process definition, workflow automation and visibility in the government space. John Sundberg, President, Kinetic Data will provide a Kinetic Request overview and discuss how you can reduce costs and increase service delivery efficiency with this software.
In this Webinar, you will discover:
• Areas where Kinetic Request will save you money
• 3 ways to reduce service delivery costs with Kinetic Request
• How to perform more tasks of higher value
• How to reduce overall IT spend with service standardization
• How to reduce IT involvement with a self-managed system
Click to view webinar
July 30, 2009
Are you looking for ways to reduce internal service delivery costs and deliver your services faster and more efficiently?
Kinetic Data and Column Technologies team together to walk you through key steps to reduce workflow costs by providing process definition, workflow automation and visibility across your enterprise.
In this Webinar, you will understand how to:
• Reduce costs through process automation
• Reduce the number service desk calls with self-service requests
• Perform more tasks of higher value
• Reduce overall IT spend with service standardization
• Reduce IT involvement with a self-managed system
Click to view webinar
July 16, 2009
Are you looking for a way to solve big problems faster? Every so often a new idea comes along that completely changes how you work. Kinetic Response is that kind of idea!
Kinetic Data and Column Technologies team together to introduce you to Kinetic Response, a
team-based, problem-collaboration tool designed for service delivery issues.
Imagine... all relevant information about a problem is provided directly to individuals and their teams. No need for meetings, emails, and phone calls to search for and gather information.
In this Webinar, you will learn how Kinetic Response provides:
• Visibility into real-time problem-resolution status
• Quicker problem resolution through collaboration
• Automatic documentation of the problem-solving process by maintaining a record of communications, files, and actions related to the resolution of a problem
Click to view webinar
April 15, 2009
Learn how Kinetic Survey, the only process-driven survey management application built on BMC® Remedy® is gaining tremendous value for service improvement.
Kinetic Data will show you how Kinetic Survey can extend the value and capabilities of the BMC Remedy platform to generate meaningful, actionable and timely service interaction feedback across your organization.
Unleash the power and discover how Kinetic Survey:
• Enables you to quickly and easily create flexible and intuitive surveys
• Triggers immediate follow-up action on responses
• Promotes higher response rates than traditional surveys
Click to view webinar
November 20, 2008
Learn how an actionable online calendar can provide visibility to Change Management and other IT processes. Kinetic Data will show you how Kinetic Calendar can capture BMC Remedy’s time-based data in an intuitive visual calendar format. Kinetic Calendar leverages your existing BMC Remedy platform to reduce costs. And, saves you time by accessing critical change calendaring information 24/7 without extensive efforts and resources.
In this Webinar, you will learn how Kinetic Calendar:
• Offers real-time system change views
• Improves team communications across distributed Change Management functions
• Creates unified Change Management visualization
Click to view webinar
October 21, 2008
Rapid Technologies and Kinetic Data team together to show you how Kinetic Request can extend the value and capabilities of the BMC Remedy platform.
Learn how actionable web-based request management portals can improve efficiency, response time, service quality and customer satisfaction across your enterprise.
Click to view webinar
October 8, 2008
Learn how academic organizations are using Kinetic Request and Kinetic Calendar to offer better services for their faculty, employees, students, alumni and prospective students at a minimal cost. Kinetic Data presents a real-life success story from the University of North Texas.
Click to view webinar
