Resource Center:
ST. PAUL, Minn.—January 18, 2007—Kinetic Data, the leading provider of third-party business service management (BSM) tools for the BMC® Remedy® platform, today announced they will sponsor and host the North Central Remedy User Group (NCRUG) event taking place in St. Paul, Minn., January 19, 2007 in the Argon room at St. Paul’s Science Museum of Minnesota.
“The NCRUG continues to grow in size and popularity as more and more organizations adopt BMC’s Remedy platform, and experienced users recognize the value of collaborative user education,” said Colin Miller, NCRUG coordinator and Remedy developer for Minneapolis-based General Mills. “On behalf of the group, I’d like to thank Kinetic Data for sponsoring and hosting this event, and for their continued support of the BMC Remedy user community.”
The NCRUG is an independent organization comprised of BMC Remedy software users from the North Central United States. The group facilitates communication, collaboration and cooperation among members, and is primarily focused on the open sharing of ideas, best practices, and solutions, based on or related to BMC Remedy products. Attendees will include General Mills, 3M, ECOLAB, Cargill, Mayo Clinic and others. Kinetic Data will present its open source product - Kinetic Link - to the expected group of 50 attendees, many of whom are existing Kinetic Data customers.
“At its core, our strategy at Kinetic Data revolves around our solid and collaborative partnerships with BMC, our channel partners, our users and the regional Remedy user groups around the country,” said Mary Macdonald, director of marketing and partner programs for Kinetic Data. “As the world’s leading provider of third-party software applications and tools for users of BMC’s Remedy solutions, we are committed to continually improving our products and services through the kind of high-value relationships we’ve developed with user groups such as the NCRUG.”
Kinetic Data is one of the largest and most experienced third-party BMC Remedy software companies in the world. As the only company exclusively focused on developing BSM and service delivery management (SDM) software tools specifically for BMC Remedy, Kinetic Data offers the most extensive portfolio of third-party, “built on BMC Remedy” packaged BSM applications available. A BMC Remedy Alliance Partner since 1999, Kinetic Data has helped more than 50 Fortune 500 and government customers—including General Mills, Avon, Intel, 3M and the U.S. Department of Transportation—implement BMC Remedy products aligned with ITIL best practices. The company serves customers out of its headquarters in St. Paul, Minn., and offices in Sydney, Australia. For more information, go to www.kineticdata.com.
