“Organizations are inundated with information and overwhelmed with keeping it up-to-date, avoiding redundancy and enabling users throughout the organization to benefit from it,” John Sundberg, president of Kinetic Data, said. “Kinetic Survey 3.1 simplifies the information gathering and reporting processes by delivering an enterprise-wide solution that is intuitive, responsive – and cost-effective. It is the only EFM software specifically designed for BMC Remedy Action Request System® (AR System®) and one of only a handful of EFM products on the market today."
Kinetic Survey 3.1 enables any group in an enterprise to quickly design, deploy and share customer or internal feedback of all types. This feedback includes: customized surveys, forms, call scripts and data validation. Kinetic Survey 3.1 includes the following updates:
Kinetic Survey 3.1 features an enhanced page-editing tool that offers more styling options for users to design and customize surveys quickly within the application.
Kinetic Survey 3.1 features additional reports to monitor survey results, see when your users are responding, and more export capabilities making it easier to use data for other applications.
Kinetic Survey 3.1 includes a number of new sample surveys and forms. This sample data allows users to get running even faster as well as highlighting some of the more advanced features in an easy to understand context.
Kinetic Data is a global provider of tailored and packaged BMC Software Remedy-based software solutions from BMC Software that enhance business processes and services. Founded in 1998 and a BMC Software Partner since 1999, Kinetic Data is characterized by its can-do approach and command of service management challenges that have resulted in hundreds of unique and exceptional client solutions. The company serves customers out of its headquarters in St. Paul, Minn., and offices in London, United Kingdom and Sydney, Australia. For more information, go to www.kineticdata.com.