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Contact: Lis Grant
KC Associates, LLC
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ST. PAUL, Minn. – September 5, 2006 – Kinetic Data, the leading provider of third-party business service management (BSM) tools for the BMC Remedy® platform, today announced that Mary Macdonald has joined the company as director of marketing and partner programs. Based out of corporate headquarters in St. Paul and reporting to President John Sundberg, Macdonald will lead all global channel and partner initiatives.
“As companies everywhere continue to move towards a high-touch, service-based culture, the demand for business service management solutions is expanding globally,” said Macdonald. “Every business executive understands that high-quality, efficient customer service and support is no longer optional in today’s economy. Kinetic Data is well positioned to extend its leadership edge by continuing to develop and deliver world-class BSM solutions.”
Macdonald, a 17-year sales and marketing industry veteran, comes to Kinetic Data from Clear Focus Marketing, a provider of channel and partner marketing services, where she was company president. Previously, at Autodesk, the fifth largest software manufacturer in the world, she was senior U.S. channel marketing manager, responsible for managing and developing field sales and channel marketing programs. Prior to Autodesk, Macdonald served as marketing executive for CAD CAM Engineering and Quannon CAD Systems.
“The addition of a talented channel professional of Mary’s caliber to our executive team represents a very significant milestone for our company, and a positive signal to our partners,” said John Sundberg, president of Kinetic Data. “Increasing market demand for our products is fueling continued growth in our channel programs, and Mary’s expertise and enthusiasm will be valuable assets as we take our channel program to new levels of success.”
Kinetic Data is one of the largest and most experienced third-party BMC Remedy software companies in the world. As the only company exclusively focused on developing BSM and service delivery management (SDM) software tools specifically for BMC Remedy, Kinetic Data offers the most extensive portfolio of third-party, “built on BMC Remedy” packaged BSM applications available. A BMC Remedy Alliance Partner since 1999, Kinetic Data has helped more than 50 Fortune 500 and government customers—including General Mills, Avon, Intel, 3M and the U.S. Department of Transportation—implement BMC Remedy products aligned with ITIL best practices. The company serves customers out of its headquarters in St. Paul, Minn., and offices in Sydney, Australia. For more information, go to www.kineticdata.com.
