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| FEATURED ARTICLE |
 Weather the economic slowdown with Kinetic Request
John Sundberg, president, Kinetic Data
Due to the current economic conditions, the need for financial accountability is greater than ever. The capabilities of request management software have evolved, prompting more organizations to seriously consider promoting strategies and solutions that reduce costs by increasing staff productivity and streamlining operations.
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| WHAT'S NEW? |
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Kinetic Data obtains BMC Remedy iNote validation
Kinetic Data announced that its Kinetic Calendar application has met the requirements of the BMC Remedy Validation Program. The program ensures that third-party products properly integrate with the BMC Remedy AR System and other BMC platforms.
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Quickly go from purchase to production with our new Kinetic Request Delivery Model
Kinetic Data developed the Kinetic Request Delivery Model to help you efficiently implement our service request management software and begin presenting business services and managing them effectively through actionable service catalogs.
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| SPOTLIGHT ON OUR CUSTOMER |
 Tragon Corporation selects Kinetic Calendar to manage high-volume scheduling demands
Kinetic Calendar beats Microsoft Outlook® as the only calendar publishing tool built on BMC Remedy, eliminating the need for custom calendar applications and integrations.
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| TIPS & TRICKS! |
 Better survey response rates with personalization
Kinetic Survey makes it easy to personalize surveys with information that can help increase response rates. You can make sure that customers have personal experiences by including not only their names, but details of their original issues. Check out our online demo showing how easy it is to incorporate information about customers and their issues into a survey template.
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Branding Kinetic Calendar with a corporate logo and colors
Many companies prefer to brand software applications they use with corporate logos and colors. Kinetic Calendar makes it easy to change the look and feel of the application. All you need is a simple text editor, a corporate logo and a few colors you wish to use instead of the default green calendar theme. View our online demo to learn how to customize Kinetic Calendar with your corporate identity.
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| UPCOMING EVENTS |
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Kinetic Data invites you to ITSMF USA Fusion '08
Come join us at this IT Service Management conference and exposition. During the event, industry experts will present key insights on ITSM best practices, innovative new strategies and real world results.
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Kinetic Data Invites you to BMC UserWorld 2008
Please join us at this annual conference. This is the largest gathering of BMC customers and partners from around the world-all under one roof-for a week of information exchange. BMC customers gather to enhance their organizations and careers through focused education, exposure to experience and insight.
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| PARTNER NEWS |
 Kinetic Data expands in the Asia Pacific Region with partner Planwell Technology
Planwell Technology has joined the Kinetic Data Partner Alliance as a reseller of Kinetic Data's suite of products. Planwell is one of only a few global companies in the top level Elite BSM partner category. Planwell's solution specialty is at the midtier to enterprise-organization level for all aspects of ITSM and BSM. As a Business Solution provider, Planwell has grown its reputation for professional excellence, innovation and co-operation and has provided consulting services for many leading banking and financial institutions, government departments, telecommunications firms and industrial organizations.
Learn more about Planwell Technologies
Kinetic Data extends reach to nation's capital with partner AttivaSoft
Federal government agencies benefit from the alliance that offers service delivery management (SDM) tools within GSA Schedule approvals and guidelines.
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