Jeff Kaplan, Founder and Managing Director of THINKstrategies (www.thinkstrategies.com)—
Jeff Kaplan will share his valuable insight regarding the market forces that are driving the rapid adoption of Software-as-a-Service (SaaS) and Cloud-based solutions, and the business benefits that companies are deriving from these rapidly evolving capabilities.
Task Handler Construction Boot Camp—
Crack the code for Task Handlers. Learn how to modify, create and test your own handlers.
Benefiting from Kinetic Bundles—
Using Kinetic Bundles to provide customers and consultants with a base framework for styling and presenting Kinetic Request web portals and service items.
Working Out with KURL!—
Master how to move and import your entire service catalog using KURL, Kinetic Uniform Request Language.
Unleashing the Power of Kinetic Bridging—
Grasp how to populate your service items from external sources using Kinetic Bridging.
Improving Efficiency With Reusable Processes—
Create reusable task trees and processes within Kinetic Task. Examples include approvals and fulfillment.
The Impact of Bundled Service Items—
Learn how to create options for your customers by bundling service items.
Troubleshooting Tips and Tricks—
Tips and tricks for troubleshooting Kinetic Data products.
Enhancing your Service Catalog and Service Items Using CSS—
Learn the ins and outs of using CSS with Kinetic Request.
Leveraging Kinetic Task Management
Explore the opportunities for improved Kinetic Request approval and fulfillment provided by Kinetic Task.
My eService/Mobile Reach
Partner Presentation—Rapid Technologies
Customer Presentations
Extending Kinetic Data's Product Functionality
A brief overview of Kinetic Calendar, Kinetic Survey, Kinetic Schedule and Kinetic Service Portfolio Management. Learn how they relate to Kinetic Request.
Creating Consistent User Experiences—
Investigate strategies for ensuring a positive user experience through consistent design.